Change that sticks, not slips: creating the right environment for improved performance

A lot is written about change: that it is inevitable, that it is disruptive, that it is good for us. As a business owner, change is fundamentally what you are about. Change is how you and your business improve and grow. Change is what moves the business forward. Continue reading “Change that sticks, not slips: creating the right environment for improved performance”

Take a walk in your customers’ shoes. Do they fit?

You’ve no doubt worked very hard to build a successful business that delivers a great product or service. But do you understand your customers’ experience? For many business owners, the answer is no because other business activities have taken priority.

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Strictly business: partnering with another company to drive growth

Even if sequins and Paso Dobles aren’t your thing, there’s no escaping the Strictly Come Dancing partnerships at this time of year.  As business owners, we often think of ourselves as soloists, dancing to our own tune if you like.  But why go it alone when a business partnership can help accelerate business growth?

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Business owners, how clear is your vision?

Do you have a clear vision of where you’re going? Some business owners do and some don’t. When I start working with a client, if their vision is a blurry, vague picture, without a distinct destination or route towards it, I start by helping them clarify that picture.

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